Patient Portal Development, Features and Cost


Patient portals are internet websites paired with an EHR that is mainly designed to promote access to health data for patients. Patient portals improve the interaction between providers and patients. Here we’ll discuss the Patient Portal Development, Features and Cost to build this portal.

Patient portals are essentially used for retrieving medical information from patients, obtaining laboratory results, querying or updating patient profiles. These resources provide patients with a look at various data points, including laboratory reports, medical notes, previous clinical history, summaries of discharges, and prescriptions.

Any patient portals also allow patients via the system to schedule appointments and manage bills instantly. They act as an incentive for clinicians to maximize customer experience, raise loyalty, manage costs and streamline workflows.

Patient Portal features:

Some Patient portal features are given below:

• Registration:-

Because patients are faced with a lengthy registration procedure, workflow at the front end of practice will suffer. It will minimize wait times and encourage fewer burdens on front desk staff by enabling patients to register electronically.

• Patient Profile:-

The patient changes his/her profile here, along with General Health Information & Demographic Information, adding simple information. At the pharmacy, they will view/update general health information recorded in their reports. The records may include a list of drugs, reported allergies, patient immunizations, medical history, and a list of health conditions.

• Appointment Reminders:-

Health organizations find the comfort of patients the highest concern. Appointment notifications are important for maximizing patient interaction as an efficient contact solution.

Read Also: How does a telemedicine appointment work?

The creation of this function results in the activation of several networks to establish fail-proof appointment alerts by providing planned meeting text messages, sending e-mails to patients, or registered messages. Through using this option, rather than wasting lots of time making calls, receptionists and managers would be able to fix the problems at hand.

• Secure messaging:-

HIPAA Compliance Enables patients to transmit messages remotely and securely from the portal to the healthcare provider. Provides patients with a simple option for delivering messages to face-to-face appointments, mobile numbers, letters, and emails

• API Integration:-

While most patient portal applications support integration with core EHR systems by default, they can also relate to other third-party digital solutions and medical IoT products, such as phase counts, glucose meters, or sleep trackers, by expanding an open API.

In view of the usage of wearables, open APIs are becoming a core aspect of every patient platform.

They will seamlessly import and synchronize all their health data as patients pair their portal accounts with e-health wearable devices to gain a detailed view of their health and well-being over time.

• Real-time Notifications:-

A powerful patient portal helps administrators to send all the notifications and critical software information to their users in real-time.

• On-Demand Healthcare:-

You think of consumers who want their specifications met at their own convenience, at their own rate, and wherever they happen to be when you talk about ‘on-demand.’ The healthcare sector, as patients opt for on-demand healthcare, is rising online. When digging into content marketing, smartphones play an important part.

Read Also: How does Remote Patient Monitoring work?

• Filling out pre-visit forms:-

Doctors spend 10-20 minutes surveying patients, vaccines, illnesses, complaints about their basic conditions. This time can be saved (which could be 1-2 functioning hours per day) by filling out a pre-visit questionnaire and answering patient questions online.

• Email visit and discharge summaries:-

Patients should be able to access and deliver an email remotely of their appointment and discharge summaries. Per patient would find this function very beneficial.

• Payments:-

Patient portals, especially by offering the opportunity to make purchases, increase the consumer experience in several ways. This choice makes it easy for patients to realize their financial obligation and manage it.

Features for payment should be supported:

  • Information about insurance: login to the portal and view/update insurance details.
  • Billing query: Apply via the patient portal billing-related queries.
  • E-Payment: Use different modes to make online purchases.
  • Storage of history: In one location, view archives of medical payment sums and dates.
  • Saved payment method: For repeat payments, safely keep a credit card or bank records.

• Ask for Patient Feedback:-

Communicating with your patients and seeking input about the results and resources of your clinic, including your patient portal, is critical. To get tips from them to make the portal more efficient, ask them: What will make our portal contact better? Is there anything else we could say that will make you happier at this experience?


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Cost of the Patient Portals Development:

How much would a custom patient portal cost to develop?

There are three types of cost calculation based on the completeness of three types of specifications: task scope, User Stories, and Software Requirement Specification.

Scope of Work is a paper that lists in general terms all the necessary features of a device. After producing this kind of documentation, the product of the cost calculation is a minimum starting price.

User Stories is a document that explains in more depth all the required functionality of a system than Scope of Work (it covers ‘who’s going to use the software’s functionality,’ what’s going to be used exactly, and ‘why’). Min/Max rates are going to get you.

The Software Requirement Specification is a text outlining in as much detail as possible all the required functionality of a product. You’ll be having the same price.

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